Terms of Service

1. Subject matter and acceptance

These Terms of Service (the «Terms») govern access to and use of the plugins.dl-p.ch website and the content published on it, including the contact form, the savings calculator and the demonstration simulation of the Loop — Memo & Deadlines plugin for Moodle (the «Plugin»).

Accessing the website and using its features constitutes full acceptance of these Terms. If you do not accept them, please do not use the website.

These Terms are not the agreement for the supply of the Plugin or of the related professional services: those relationships are governed by the agreements referred to in section 9.

2. Website operator

The website is operated by DL&P GmbH, registered office at Am Luchsgraben 17, 8051 Zurich, Switzerland, company identification number and VAT number CHE-130.760.530 VAT (the «Provider»).

Notices concerning these Terms may be sent through the website’s contact form or by post to the registered office address above. Requests concerning personal data protection are handled as set out in the Privacy Policy.

3. Changes to these Terms

The Provider may amend these Terms to reflect legal, technical or organisational changes, or changes to the website’s content and features. The version in force is always published on this page together with its last-updated date.

Amendments take effect upon publication and apply to subsequent visits. Amendments to these Terms do not affect agreements already concluded for the supply of the Plugin or related services, which remain governed by their own terms.

4. Nature of the website content

The website serves informational and promotional purposes. Its content describes the features of the Plugin and the related services but does not constitute a binding contractual offer, an irrevocable proposal, or any commitment to enter into an agreement on particular terms.

The Provider takes care to keep the published information accurate and current but does not warrant that it is complete, error-free or consistently aligned with the current release of the Plugin. Features, technical requirements, commercial terms and availability may change without notice; the characteristics actually owed are those set out in the technical documentation and in the applicable agreement.

The website content does not constitute legal, tax or regulatory compliance advice. Whether the Plugin is adequate for the training, certification or safety obligations applicable to a given organisation must be assessed by that organisation, with the assistance of qualified professionals where necessary.

5. Savings calculator and demonstration simulation

The calculator on the website produces a purely indicative estimate, computed from parameters entered by the user (number of active users and hourly cost of administrative staff) and from a predefined, uniform savings assumption that is not differentiated by sector, Moodle configuration or the organisation’s internal processes.

The resulting figures are neither a measurement, a forecast nor a guarantee of any economic outcome, and are in no way binding on the Provider. Actual savings depend on factors the calculator does not take into account, including process organisation, the quality of existing data, the degree of adoption of the tool and implementation costs.

The interface simulation published on the website is a demonstration built on fictitious data for illustrative purposes: it is not a running instance of the Plugin, performs no real processing and does not necessarily reproduce the appearance or behaviour of the installed product.

6. Requests submitted through the contact form

The contact form allows you to request a demonstration or commercial information. Its use is reserved to adults acting in a professional capacity or on behalf of an organisation.

When submitting a request you undertake to: provide accurate data that is your own or that you are authorised to transmit; not use the form for bulk submissions, unsolicited commercial communications or content that is unlawful, offensive or infringing third-party rights; and not enter in the optional «message» field any credentials, confidential information or data belonging to the special categories referred to in Article 9 GDPR.

Submitting the form requires passing an automated anti-bot check. The Provider may reject or decline to act on requests that appear automated, incomplete, manifestly vexatious or irrelevant.

Any response times indicated on the website are indicative and do not constitute a guaranteed service level. Submitting a request creates no obligation for the Provider to deliver a demonstration, issue a quotation or enter into an agreement.

The processing of data submitted through the form is described in the Privacy Policy.

7. Permitted use and prohibited conduct

You may consult the website and reproduce its content to the extent necessary for ordinary browsing and for your internal evaluation of the Plugin. Any use beyond that scope without the Provider’s written authorisation is prohibited, and in particular:

• systematic or bulk extraction of content, including by means of crawlers, scrapers or automated tools, and its reuse for commercial purposes or for training automated systems;
• reproducing, publishing or distributing the website’s content in a way that presents it as your own or omits its source;
• framing the website or parts of it, or creating mirrors that alter its context or attribution;
• circumventing or tampering with technical protection measures, including anti-bot checks, request rate limits and access controls;
• carrying out security testing, vulnerability scanning or intrusion activities without prior written authorisation;
• any conduct liable to impair the availability, integrity or security of the website and of the infrastructure hosting it, including abnormal request loads;
• using the website in breach of applicable law or of third-party rights.

The Provider may take proportionate technical measures to stop prohibited conduct, including rejecting requests and blocking the network addresses involved, without prejudice to its right to bring legal proceedings.

8. Intellectual property and trade marks

The website’s content — text, graphics, illustrations, images, animations, structure, website source code and editorial choices — is protected by copyright law and belongs to the Provider or to the respective right holders, who have licensed its use. Visiting the website transfers no rights in that content.

The name «Loop — Memo & Deadlines», the logo and the other distinctive signs used on the website belong to the Provider. Their use by third parties requires written authorisation, save for lawful descriptive use.

Moodle is a registered trade mark of Moodle Pty Ltd. Its use on this website serves only to describe the Plugin’s compatibility with the platform and implies no affiliation with, sponsorship by or endorsement from the trade mark owner. Any other trade marks mentioned belong to their respective owners.

This section concerns the website and its content; the Plugin’s code is governed by section 9.

9. Plugin licence and paid services

The Plugin is free software distributed under the terms of the GNU General Public License, version 3 or later (the GPL), consistent with the requirements of the Moodle plugin ecosystem. The rights to run, study, modify and redistribute the source code granted by that licence prevail over any provision of these Terms that conflicts with them: nothing in this document restricts, conditions or purports to derogate from the GPL as regards the Plugin’s code.

Any fee agreed is not consideration for purchasing the code, nor for restricting the freedoms granted by the GPL: it pays for the supply of a licence key, the related activation service on the Provider’s infrastructure and access to the updates distributed by the Provider. Installation, configuration and technical support are separate services and are not covered by the licence fee: they are owed only if and to the extent that the applicable agreement or the terms of the distribution channel expressly provide for them, against their own consideration. Prices, term, number of permitted installations, service levels and renewal conditions are set out in the agreement signed with the Provider or in the terms of the distribution channel through which the licence was obtained, which prevail in the event of any inconsistency with these Terms.

The Plugin conditions the operation of licence-dependent features — creating and editing certifications, editions and reminder rules, CSV import, and the notification engine, that is the queueing and delivery of messages — on the presence of a valid entitlement. The entitlement is bound to the address of the Moodle installation and to a maximum number of active installations; it is verified periodically against the Provider’s licensing server and is valid for a limited time, with a grace period where network connectivity is unavailable.

On expiry, suspension or revocation of the licence those features stop operating: configurations can no longer be created or edited, data can no longer be imported, and no message is queued or sent; messages already in the queue are held, not discarded. The scheduled processing that recalculates user statuses and expiry dates and synchronises editions keeps running, and read-only access to the data already held in the customer’s instance — management dashboard, history and export — remains available. Suspension and revocation are permitted only in the cases set out in the applicable agreement, including non-payment and use on more installations than permitted.

The data the Plugin transmits to the licensing server on activation and on periodic verification is listed in the Privacy Policy.

The parties’ roles in respect of end-user personal data processed within the customer’s Moodle instance are governed by a data processing agreement pursuant to Article 28 GDPR, separate from these Terms.

10. Links, other areas of the domain and third-party services

The Plugin’s technical documentation is published by the Provider under the same domain, at plugins.dl-p.ch/loop-docs/. These Terms also apply when consulting it, unless that area carries its own terms, which then prevail for that area alone. The documentation serves a technical purpose and does not alter the characteristics owed under the applicable agreement.

The website also links to external resources, including the pages of the channels through which the Plugin is distributed. Links are provided for convenience: the Provider does not control third-party sites and is not responsible for their availability, accuracy or lawfulness. Access to those resources is subject to the terms and notices of their respective operators.

To operate the website the Provider relies on third-party hosting, email delivery and anti-bot protection providers, identified in the Privacy Policy. Malfunctions or outages attributable to those providers may affect the availability of the website.

11. Website availability

The website is provided as is and without any guarantee of continuity. The Provider gives no minimum availability commitment and may suspend, restrict, modify or discontinue the website and its features in whole or in part, including without notice, for maintenance, security, technical update or reorganisation reasons.

This section concerns the website. Availability of the Plugin and of the licensing services is governed by the applicable agreement referred to in section 9.

12. Disclaimer regarding content

To the extent permitted by applicable law, the Provider gives no warranty, express or implied, as to the accuracy, completeness, currency or fitness of the website content for the user’s particular requirements, nor as to the absence of interruptions or errors in the operation of the website.

Decisions taken on the basis of the website content, including the estimates described in section 5, remain the user’s sole responsibility. This section neither excludes nor limits the contractual warranties relating to the Plugin and the services, which apply as provided in the applicable agreement.

13. Limitation of liability

To the extent permitted by applicable law, the Provider is not liable for indirect damage, loss of profit, loss of data, loss of business opportunities, or damage arising from the unavailability of the website or from reliance on its content for informational purposes.

The limitations in this section do not apply in cases of intent or gross negligence, to damage to life, bodily integrity or health, or in any other case where the exclusion or limitation of liability is prohibited by mandatory law, in particular by Article 100 of the Swiss Code of Obligations.

The user is liable for damage caused to the Provider or to third parties by use of the website in breach of these Terms, in particular of section 7.

14. Governing law and jurisdiction

These Terms and the relationships arising from them are governed by Swiss law, excluding its conflict-of-laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The courts of Zurich, Switzerland, have exclusive jurisdiction over any dispute relating to use of the website.

The website is aimed at professionals and organisations. Where the user acts as a consumer, the choice of law and jurisdiction above does not affect the application of mandatory consumer protection rules in force in the country of habitual residence, nor the ability to bring proceedings before the courts of that domicile, where such rights are granted by mandatory provisions.

15. Final provisions

Should any individual clause be invalid or ineffective, the validity of the remaining provisions is unaffected and they continue to apply; the invalid clause is replaced by the lawful provision that comes closest to the purpose pursued by the parties.

Tolerating a breach does not constitute a waiver of the rights arising from these Terms. The Provider may assign or transfer its rights and obligations under these Terms in the context of a transfer of its business or of a business division.

The Privacy Policy and the Cookie Policy published on this website form an integral part of these Terms as regards the processing of personal data and the use of cookies.

These Terms are published in Italian and in English. In the event of any discrepancy between the two versions, the English version prevails, unless mandatory rules applicable to the user provide otherwise.